TERMS AND CONDITIONS OF SALE

Article 1 — Seller Identification and Purpose

These Terms and Conditions of Sale govern the sale of products through nouvelangelisme.com.

The website is operated under the trading name Nouvel Angélisme by:

Calliste Violle, sole trader (entrepreneur individuel, EI)
SIREN: 988892220
SIRET: 98889222000019
Business address: 4 rue Carnot, 78160 Marly-le-Roi, France
Email: contact@nouvelangelisme.com
Phone: +33 7 49 09 88 90

These Terms and Conditions apply to orders placed by consumers through the website.

By placing an order, customers agree to these Terms and Conditions, which are available for review before the purchase is finalized.

Article 2 — Products

Nouvel Angélisme sells clothing and fashion accessories.

The essential characteristics of each product, including sizes, materials, colours and prices, are provided on the corresponding product pages.

Photographs and visual representations are intended to depict the products as accurately as possible. Slight variations in appearance may occur depending on screen settings and manufacturing processes.

Products may be made to order following confirmation of each purchase, without being held in stock beforehand.

Made-to-order production does not exclude the statutory right of withdrawal where the conditions provided by law are met.

Article 3 — Prices and Currencies

Product prices are displayed in the currency corresponding to the customer's market, according to our store settings.

Prices may vary between markets, particularly due to currency conversions and applicable pricing settings.

Nouvel Angélisme benefits from the French VAT exemption scheme for small businesses, subject to the applicable legal conditions. For transactions covered by this scheme, VAT is not applicable pursuant to Article 293 B of the French General Tax Code (Code général des impôts).

Any taxes applicable to other transactions or destinations are handled in accordance with the relevant legislation.

Shipping costs and any additional applicable charges are communicated before the order is finalized.

The total amount payable, together with the payment currency, is displayed before the purchase is confirmed.

Nouvel Angélisme reserves the right to change its prices at any time. The applicable price is the one displayed when the order is confirmed.

Article 4 — Orders

Customers select the products they wish to purchase, choose the available options and review their order details before proceeding to payment.

Before confirming an order, customers can review the order summary and correct any errors.

An order is confirmed once payment has been validated and a confirmation email has been sent.

If Nouvel Angélisme is unable to fulfil an order, the customer will be informed and any amounts due will be refunded in accordance with applicable law.

Article 5 — Payment

Payments are processed through the secure payment solutions available on our Shopify store.

Accepted payment methods are displayed at checkout.

Placing an order entails an obligation to pay, which is clearly indicated before final confirmation.

Article 6 — Production, Shipping and Delivery

Products are shipped to the destinations available at checkout.

Our clothing is made to order by our production partners, including Printful. Order processing begins once payment has been confirmed.

Applicable shipping costs and delivery timeframes are communicated before the purchase is finalized.

Further details are available in our Shipping Policy.

In the event of delayed or failed delivery, customers are entitled to the remedies provided under applicable law.

The risk of loss or damage to the products passes to the consumer when they take physical possession of the goods, subject to any statutory exceptions.

Article 7 — Right of Withdrawal

In accordance with the French Consumer Code, consumers have, unless a statutory exception applies, 14 days from receipt of their purchase to exercise their legal right of withdrawal, without having to provide a reason.

After notifying Nouvel Angélisme of their decision, customers have a further 14 days to return the relevant products.

The direct cost of returning the products is borne by the customer, unless otherwise required by law.

The procedures for exercising this right, the return address, refund conditions and standard withdrawal form are provided in our Returns and Refund Policy.

Article 8 — Exchanges and Refunds

Due to its made-to-order production model, Nouvel Angélisme does not offer direct voluntary exchanges, including exchanges for different sizes or styles.

Customers wishing to purchase a different item or size are invited to place a new order.

This provision does not limit the statutory right of withdrawal or any applicable legal guarantees.

Refund conditions are detailed in our Returns and Refund Policy.

Article 9 — Statutory Guarantees

Products sold by Nouvel Angélisme are covered by applicable statutory guarantees, including the legal guarantee of conformity provided for under Articles L.217-3 et seq. of the French Consumer Code and the warranty against hidden defects provided for under Articles 1641 et seq. of the French Civil Code.

Information on Statutory Guarantees

Legal Guarantee of Conformity

Consumers have two years from delivery of the goods to request the application of the legal guarantee of conformity if a lack of conformity arises.

During this period, consumers must establish that the defect exists, without having to prove when it first appeared.

The legal guarantee of conformity allows consumers to request repair or replacement of the goods within 30 days of their request, free of charge and without significant inconvenience.

Where goods are repaired under this guarantee, the original guarantee period is extended by six months.

If the consumer requests repair but the seller imposes replacement, a new two-year legal guarantee of conformity period begins from the date of replacement.

Consumers may obtain a price reduction while keeping the goods or terminate the contract in exchange for a refund where the conditions provided by law are met, including when:

• The seller refuses to repair or replace the goods.

• The goods are not brought into conformity within the statutory period.

• Repair or replacement causes significant inconvenience.

• The defect persists despite an attempt to bring the goods into conformity.

These remedies may also be exercised directly where the seriousness of the defect justifies doing so.

However, termination of the sale is not available where the lack of conformity is minor.

Any period during which the goods are unavailable due to necessary repairs or replacement suspends the remaining guarantee period.

Consumer rights are governed by Articles L.217-1 to L.217-32 of the French Consumer Code. A seller who obstructs the implementation of these rights in bad faith may be subject to the civil penalties provided by law.

Warranty Against Hidden Defects

Consumers also benefit from the warranty against hidden defects provided for under Articles 1641 to 1649 of the French Civil Code.

This warranty may be exercised within two years of discovering the hidden defect.

Under the conditions provided by law, it allows consumers to obtain a price reduction while keeping the goods or a full refund in exchange for returning the product.

Exercising Statutory Guarantee Rights

For any request relating to statutory guarantees, consumers may contact:

Nouvel Angélisme
4 rue Carnot
78160 Marly-le-Roi, France

Email: contact@nouvelangelisme.com
Phone: +33 7 49 09 88 90

Article 10 — Liability

Nouvel Angélisme undertakes to comply with its contractual and legal obligations.

Nothing in these Terms and Conditions shall exclude or limit mandatory consumer rights, particularly those relating to delivery, product conformity and statutory guarantees.

Article 11 — Intellectual Property

All creations, photographs, texts, graphics, logos and other content available on the Nouvel Angélisme website are protected by applicable intellectual property laws.

Any unauthorized reproduction, representation, distribution or use is prohibited without the prior consent of the relevant rights holders.

Article 12 — Personal Data

Personal data collected through the use of the website and in connection with orders is processed in accordance with our Privacy Policy, available on nouvelangelisme.com.

Article 13 — Complaints and Consumer Mediation

For any complaint relating to an order or product, customers may contact Nouvel Angélisme:

Email: contact@nouvelangelisme.com

Postal address: 4 rue Carnot, 78160 Marly-le-Roi, France

Nouvel Angélisme will review the requests received and seek an amicable resolution in accordance with its legal obligations.

Under the French Consumer Code, consumers must be able to access a consumer mediation service free of charge in the event of a dispute that remains unresolved following a prior written complaint.

[Consumer mediator's contact details to be added once a competent mediation service has been appointed and joined.]

Article 14 — Governing Law and Disputes

These Terms and Conditions of Sale are governed by French law.

This provision does not deprive consumers residing in other countries of any mandatory protections to which they are entitled under applicable law.

In the event of a dispute, the competent courts shall be determined in accordance with the applicable legal rules.