Shipping policy
Shipping Policy
Order Processing
Our clothing is made to order to avoid unnecessary stock production.
Order processing begins once payment has been confirmed.
Processing times may vary depending on the products, order volumes and the production capacity of our partners.
Shipping Within France and Worldwide
Nouvel Angélisme ships to France and to international destinations available at checkout.
Shipping costs are calculated based on the destination and the items ordered. They are displayed before payment is confirmed.
The estimated delivery timeframe or applicable delivery date for your order will be communicated before you complete your purchase.
Order Tracking
When tracking is available, you will receive an email containing your shipping information and a tracking link.
International Shipping
Depending on the destination country and the shipping origin, customs duties, import taxes or customs clearance fees may apply.
Any additional charges not included in the order total will be disclosed before purchase where applicable and may remain the responsibility of the recipient.
Delays and Delivery Issues
If your delivery is delayed, lost or affected by another issue, please contact us at contact@nouvelangelisme.com with your order number.
We will contact our logistics partners as necessary and follow up on your request in accordance with our legal obligations.
Shipping Address
Customers are responsible for checking their shipping details before confirming their order.
Any request to change a shipping address should be communicated as soon as possible. Changes cannot be guaranteed once order processing or shipping has begun.